Get in Touch With Us
This page explains how to contact the Best BTC Casinos editorial team at schoolclearinghouse.org, what we can help with, and what we can't. You'll find the right kind of message to send, what to include, and where to go for help with a casino account or with gambling-related problems.
Age and responsible gambling: our content is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules, so check both before you play. If gambling is causing you or someone you know harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators.
What you can contact us about
We're an independent comparison site. We review and compare crypto casinos for US readers, and we welcome messages on the following:
- Corrections: a bonus term, supported coin, licensing detail or withdrawal limit that looks out of date. Casino terms change often, and our pages carry a fact-check date, so reports help us.
- Reader questions about our reviews: how we rated a casino, or why one sits above another.
- Suggestions: topics you'd like covered, such as wallet setup, network fees, stablecoins or provably fair games.
- Editorial or business enquiries: partnership questions. Commercial relationships don't decide rankings, and commission can't buy position.
- Responsible gambling concerns about our content: if something we've published seems to overlook risk, tell us.
What we can't help with
We don't operate any casino, so we can't act on account problems. We can't release funds, speed up a withdrawal, reverse a deposit or recover a lost wallet. Crypto transactions are generally irreversible, and we can't trace or recover them.
If you have a dispute, start with the casino's own customer support, and keep your transaction hash, account details and screenshots of the relevant terms. Where a casino lists a licensing body, you can look for that body's complaint process. We can't promise that one exists or that it will resolve your case.
We also can't give legal or tax advice. Offshore casinos serving US players sit in a legal grey area. They're licensed in places like Curaçao or Anjouan, not by a US regulator, and state laws vary. Gambling winnings and crypto gains can both be taxable, so consult a qualified legal or tax professional about your situation. We won't advise on bypassing geoblocks, identity checks or other site restrictions.
How to write to us
- Use the contact method shown on this page or in the site footer.
- Put the topic in your subject line, such as "Correction", "Question about a review" or "Suggestion".
- Name the casino and the page you're referring to.
- Say exactly what you think is wrong, and include a source if you have one, such as a link to the casino's current terms.
- Never send private keys, seed phrases, passwords or full wallet details. We'll never ask for them.
What to expect after you send a message
A member of the editorial team reads each message. We can't promise a reply time or reply to every message, particularly where a message is about an account issue we can't resolve. Where a correction is justified, we check it against the casino's current published terms and update the page. We'll note anything we couldn't confirm rather than guess.
Before you ask which casino to pick
We can't recommend a specific casino for your personal situation. Our reviews are research-based and use published information, not claims of having played or withdrawn. Rankings reflect editorial ratings and factors like supported coins, game selection, bonus terms, payout speed, licensing and privacy. Any bonus headline is advertising, and wagering requirements, time limits and eligibility apply. Crypto prices can move sharply, and you can lose everything you stake, so only gamble what you can afford to lose.
Readers outside the US, particularly in the UK, may find our page on non GamStop casinos relevant. The same cautions about offshore protections apply.
Our commitment on disclosure
Best BTC Casinos may earn commission if you sign up with a casino through our links. That doesn't influence our rankings, and we aim to present strengths and drawbacks for every option. If you think we've fallen short of that, please tell us.